Tonybet is committed to a fair, secure and transparent gaming environment. This Fair Play Policy governs game integrity, customer protections, and the disclosure of essential operational practices across all Tonybet platforms. It applies to all players and all games offered by Tonybet.
Tonybet operates under valid gaming licenses issued by recognized regulatory authorities and adheres to applicable laws governing online gambling, anti-money laundering, consumer protection, and dispute resolution. We maintain governance frameworks designed to ensure ongoing compliance, auditability, and accountability to regulators and players alike.
All games on Tonybet employ certified Random Number Generators to guarantee outcomes are random, unbiased, and independent of operator influence. RNGs are subject to ongoing testing to prevent predictability or manipulation by any party, including players or staff.
Independent third-party auditors perform periodic assessments of fairness, payout integrity, and security controls. We maintain an auditable transaction trail for all games and may provide access to audit results to regulators or as required by law. Tonybet publishes clear game rules, payout tables, and odds per title, and conducts monthly reviews of average payout percentages to verify ongoing fairness.
For every game, Tonybet provides explicit rules and wagering terms within the game interface or help sections. Payout percentages are calculated as total winnings divided by total wagers over a defined period and are updated on a monthly basis. Where applicable, wagering requirements and win conditions are disclosed in full.
Tonybet implements robust customer due diligence (KYC) and ongoing monitoring to prevent money laundering and related misconduct. Access to accounts requires secure authentication, and we may request documentation to verify identity and source of funds. Real-time fraud detection systems monitor deposits, bets, and withdrawals, with a complete audit trail maintained for regulatory and internal review.
Tonybet promotes responsible gaming and provides tools to support player control, including deposit limits, cooling-off periods, and self-exclusion mechanisms. We verify player age and restrict participation to individuals meeting the applicable minimum age. Information and access to support services are available to assist players who may be at risk of gambling-related harm.
We offer secure deposit methods and implement withdrawal processes in accordance with applicable financial and data security standards. All payments are subject to fraud screening and comply with published processing times. We retain comprehensive records of all transactions and provide mechanisms to dispute incorrect or unauthorized transactions in line with the policy.
Tonybet maintains a formal Player Complaints Policy. Acknowledgement of a complaint is issued within 3 business days, with a substantive resolution provided within 15 business days where possible. Should the player remain dissatisfied, the matter may be referred to an independent ADR provider in accordance with the policy. The policy outlines required evidence, procedural steps, and applicable remedies.
Personal data is processed in line with Tonybet’s Privacy Policy and applicable data protection laws. We collect only data necessary for service provision, implement secure storage and access controls, retain information for legally required periods, and disclose data to regulators or payment processors only as required for compliance and operation.
Tonybet may amend this Fair Play Policy from time to time. Material changes will be communicated in advance, and continued use of Tonybet services after the effective date constitutes acceptance of the updated policy. This policy supplements the Terms and Conditions and does not limit rights available under applicable law.